ICON Rocklear Protection

Booking Policy

This policy explains the practical steps around booking vehicle protection and enhancement services with ICON Rocklear Protection.

Quotes and bookings

A quote is prepared around the vehicle, its condition, the selected service, and the agreed scope. A booking is confirmed only after we have agreed the date, scope, and any required deposit or booking conditions.

Preparing your vehicle

Please remove personal items before handover and tell us about previous repairs, coatings, decals, damage, or other work that may affect preparation. We may recommend a different scope after inspection.

Changes and cancellations

If you need to change or cancel an appointment, please contact us as early as possible. Appointment availability, deposits, cancellation costs, and rescheduling options will be confirmed with you for the relevant service.

Handover and aftercare

We will explain collection timing, curing requirements, limitations, and aftercare before or at handover. Following the provided aftercare guidance helps protect the finish and any applicable service terms.

Contact

To discuss a booking or request a change, use the contact page or call us directly.